Our Business - OVO Group

OVO

We’re a collection of companies with a single vision: to power human progress with clean affordable energy for everyone.

Key Facts

Founded in

2009

£1bn+

Revenue in 2019

5

Retail brands

International

Active in France, Spain and Australia

9,000

Devices on Kaluza platform

5

Proprietary technology platforms

250+

Smart home engineers

2018

Launched world's first domestic V2G charger

Awards

OVO Retail

Kaluza

Sustainability

All about Plan Zero

At OVO, we’re developing the products, services and technology across all our brands to drive progress to zero carbon living. 

Central to this is Plan Zero – our ambitious 10-year strategy developed in response to the climate crisis. Launched in September 2019 it is split into two core strategic areas, ‘Power’ and ‘People’. 

‘Power’ outlines how we’re using our technology to champion the net zero carbon transition, including our commitment to net zero operations and achieving bold science-based carbon reduction targets by 2030.  ‘People’ sets out how we’re going to inspire people to lead more sustainable lives and empower our members to halve their total carbon footprint, also by 2030. 

We are uniting our team, businesses, and members to reduce carbon emissions because we know that reaching net zero is only possible if everyone works together.

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OVO Retail

OVO Energy

Founded in 2009, OVO Energy is OVO’s flagship brand, offering its pay-monthly customers an unparalleled suite of digital energy services, solutions, and technologies. OVO installed its first smart meter in 2013 and our Field Force have now reached over 1m customers’ homes, allowing people to take control of their energy and take advantage of our groundbreaking energy storage technology.

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SSE Retail

We recently welcomed SSE’s household retail business into the OVO family. SSE shares OVO’s passion for excellence in customer service and are pioneers in sustainability. A combination of SSE’s scale and OVO’s technology capabilities will enable millions more customers to decarbonise their homes, while keeping their costs down and continuing to receive a great service.

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Boost

Boost is a dedicated prepayment energy brand founded on the belief that customers want the freedom to top up their energy when and where they’d like. Introduced by OVO in 2017, Boost is an evolution of OVO Energy’s Smart PAYG+, the first truly smart prepayment platform in the UK. This revolutionary service removed the need for inconvenient card or key top-up systems, instead letting customers add credit through a smart meter-linked smartphone app.

In 2018, Boost launched a new and innovative feature, the Winter Wallet, allowing customers to pay into a savings pot for the winter months.

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Spark Energy

Established in 2007, Spark Energy is a UK multi-utility provider committed to serving the needs of home movers across the country. With over 500,000 customer accounts, Spark works with letting and estate agents, large-scale social housing landlords and property managers to deliver lower move-in prices and a range of fixed and tailored price plans.

In 2018, OVO Group acquired Spark Energy, combining OVO’s innovative technology and focus on customer service with Spark’s unique network of partnerships to bring greater products and services to more households around the UK.

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CORGI HomePlan

Founded in 2011 and acquired by OVO in April 2017, CORGI HomePlan is the UK’s third largest home services provider with approximately 150,000 customers. The company is aligned with OVO’s focus on delivering exceptional customer service at fair prices.  

Adding CORGI HomePlan to the OVO portfolio has expanded the brand’s current in-home capabilities from smart meter installation to boiler maintenance and installation, thermostats, and other in-home technology.

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Kaluza

Kaluza

Kaluza is an ecosystem of intelligent platforms powering the future of energy. From revolutionising billing to smart electric vehicle charging, Kaluza’s technology is empowering some of the biggest energy suppliers to better serve their customers. Its real-time cloud platforms transform supplier operations, reducing cost to serve and boosting customer engagement. Powered by Kaluza, suppliers can invest in innovating for tomorrow’s customers and drive decarbonisation with smart, low carbon technologies that not only reduce energy bills, but lay the foundations for a more flexible energy system.

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